Selective Call Block
Control your privacy
Selective Call Block
It's never been easier to block unwanted calls with just the swipe of your finger!
Block calls from your Online Account or the Vonage® Extensions® app
Now you can easily block calls from both your online account and the Vonage Extensions app. No matter where you set up your blocked call list, incoming calls from those numbers will not ring on any phone linked to your Vonage number, whether it's your home phone or through the app on your smartphones. Using the Vonage Extensions app, you can block unwanted calls while on the go quickly by swiping the number and selecting “Block”.
Also, incoming calls from blocked numbers will not ring when Call Forwarding or SimulRing are turned on.
So download the Vonage Extensions app or go to your online account to start blocking unwanted calls today.
- Available in the Vonage Extensions app
- Incoming calls from blocked numbers will not ring your phones even when SimulRing or Call Forwarding are turned on.
- Blocked numbers will not ring on your home phone or any smartphones linked to your Vonage line.
- Blocked callers will receive a message stating that you are not accepting calls at this time.
- Block and unblock numbers as frequently as you want.
Learn more about Selective Call Block
Prevents up to 25 incoming callers from ringing your Vonage home phone and the Vonage Extensions App. You can choose the phone numbers you wish to block from your Vonage Extensions app or from your Online Account.
Just sign in to your Online Account or download the Vonage Extensions App. The Vonage Extensions App is available from the Apple App Store for iPhones and GooglePlay Store for Androids.
From your Online Account: In Recent Activity, locate the number and click Block. You can also manually enter a number to block by going to Selective Call Block in Features & Settings.
From your Vonage Extensions App: In your Recents screen, locate the number, swipe it to the left and select Block. You can also manually enter a number to block in the app’s Call Settings.
From your Online Account: Go to Selective Call Block in Features and Settings and select Edit. Click X next to the number you wish to unblock and Click Save to apply updates. If the number still appears in Recent Activity, it can be unblocked from there as well by selecting the Unblock link next to the number.
From your Vonage Extensions App: Go to Call Settings, and then select Call Block. Locate the number that is blocked, swipe to the left, and select Unblock. You can now receive calls from that number. If the number still appears on your Recents screen, it can be unblocked from there as well.
No—blocked calls do not ring your Vonage home phone or the Extensions App. Additionally, these calls are not forwarded even if Call Forwarding or SimulRing are turned on. Instead, these callers will hear a message stating that you are not taking calls at this time.
This feature is available in both your Online Account and the Extensions App, but was first introduced in the Vonage Extensions app. Using the app, you can easily block numbers while on the go with just the swipe of a finger.
Once a number is blocked, future incoming calls from that number will not appear in either Call Activity or Recents. Calls received before the phone number was blocked continue to appear.
No, this feature blocks incoming calls to your Vonage home phone number.
At this time, the maximum number is 25 but we will monitor use and review customer feedback to determine if we need to increase this limit.
Phone numbers remain blocked until you change the status in your Online Account or by using the Extensions App.
Phone numbers remain blocked, but you can manage your block list in your Online Account or by downloading and setting up the Extensions app again.
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